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FAQs

I need assistance, how can I reach you?

You can reach us by telephone at (978) 278-3008, by email at enrollware@mcneillyems.com, or by sending us a message through our Facebook or Instagram (@McNeillyEMSEd) accounts.

Where are you located?

What is the monthly class schedule?

Visit our calendar to find classes that fit your schedule.

Are you accredited?

Yes, McNeilly EMS Educators is accredited by the Massachusetts Department of Public Health, Office of Emergency Medical Services, and the Commission on Accreditation for Prehospital Continuing Education (CAPCE).

Where do I find my AHA provider card?

We are happy to replace your lost provider card, as long as you took the course through McNeilly EMS Educators. Click here for instructions to Claim your Card

What class is appropriate for me?

McNeilly EMS offers CPR, First Aid, and certification courses at all provider levels. If you’re unsure which course you need, we recommend checking with your employer first. Most NON-healthcare providers take our Heartsaver CPR, AED, and First Aid courses. Still not sure? Call or email us—we’ll be happy to guide you.

I am taking a class and my current certification is about to expire. How will my employer know that I have met the requirements to remain certified before I receive my provider card?

If you need proof that you have completed a course before you receive your provider card, we can give you a Course Completion Notice signed by the instructor verifying that you completed the class and are waiting for your provider card.

**NEW ADDRESS 55 FERNCROFT ROAD SUITE 103, DANVERS MA**